We charge a flat rate of $5 for standard shipping and $15 for express and international packages. Your order will be is dispatched next day after purchase which will generally take 2-5 business days to be delivered domestically and 10-15 days for international.
Returns
We aim to ensure you are always satisfied and happy with our products however, If you are unsatisfied or unable to wear the product, you can return the item that are in its original condition within 6 days of product arrival.
Please ensure to email or contact us on social media platforms within those 6 days. Notifying us before returning a product will ensure a more easy outcome.
Please email us at hayaljewelsenquiry@gmail.com for any return requests or a direct message on Instagram @hayaljewels_
Custom made jewellery & sale items
Please be aware that we are unable to refund or exchange custom made necklaces or sale items.
